System Status

All Systems Operational

Admin System - admin.servicefusion.com Operational
Worker App Operational
vip1, vip2 and other *.totalfsm.com domains Operational
QuickBooks Desktop Integration Operational
QuickBooks Online Integration Operational
Customer Web Portal & Customer Apps Operational
API (beta) ? Operational
FusionPay ? Operational
ServiceCall.ai Operational
GPS Fleet Tracking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 18:28 CDT
Update - AWS has reported improvements in recovery on their end, and we are now seeing Service Fusion systems successfully navigating as expected. While functionality appears stable, our team will continue to actively monitor performance to ensure full resolution and prevent any recurrence.
Oct 20, 16:41 CDT
Update - We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
Oct 20, 13:28 CDT
Update - We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
Oct 20, 11:20 CDT
Update - We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
Oct 20, 09:56 CDT
Update - We are continuing to monitor as AWS continues the recovery process.
Oct 20, 08:56 CDT
Update - We are continuing to monitor as AWS continues the recovery process.
Oct 20, 07:48 CDT
Monitoring - A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We are monitoring the results.
Oct 20, 06:40 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.