System Status

All Systems Operational

Admin System - admin.servicefusion.com Operational
Worker App Operational
vip1, vip2 and other *.totalfsm.com domains Operational
QuickBooks Desktop Integration Operational
QuickBooks Online Integration Operational
Customer Web Portal & Customer Apps Operational
API (beta) Operational
FusionPay Operational
ServiceCall.ai Operational
GPS Fleet Tracking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2026
Resolved - This incident has been resolved.
Mar 26, 07:19 CDT
Update - We are continuing to investigate this issue.
Mar 25, 08:45 CDT
Investigating - We are currently looking into reports where some users are seeing a “loading the details” message when accessing certain areas of the platform. Our team is actively investigating the cause, and we’ll provide an update as soon as more information is available.
In the meantime, please try clearing your browser cache and cookies, as this has resolved the issue for most users. We appreciate your patience and will keep you informed as we work toward a full resolution. If you continue to experience the issue after clearing your cache, please reach out to our Support team.

Mar 25, 08:39 CDT
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This incident has been resolved.
Mar 20, 08:59 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 08:23 CDT
Update - We are continuing to investigate this issue.
Mar 20, 07:43 CDT
Investigating - We are currently investigating reports of receiving the message of 'Please wait while loading the details...
Mar 20, 06:15 CDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.