System Status
All Systems Operational
Admin System - admin.servicefusion.com Operational
Worker App Operational
vip1, vip2 and other *.totalfsm.com domains Operational
QuickBooks Desktop Integration Operational
QuickBooks Online Integration Operational
Customer Web Portal & Customer Apps Operational
API (beta) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 14:35 CDT
Monitoring - Our technology partners are reporting resolution to the phone and call quality issues. They are reporting SMS deliverability is in a recovery state. We are currently monitoring the situation.
Apr 7, 09:41 CDT
Update - We are continuing to investigate this issue.
Apr 7, 09:23 CDT
Update - Intermittent call quality issues and SMS deliverability issues are being experienced in ServiceCall.ai.
Apr 7, 08:41 CDT
Investigating - Our technology partners for our ServiceCall.ai VOIP solution are experiencing intermittent issues. Phone and SMS functionality is currently degraded in the ServiceCall.ai product. These partners are aware of and working on the issue. We will provide an update as more information becomes available.
Apr 7, 08:29 CDT
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.