System Status

All Systems Operational

Admin System - admin.servicefusion.com Operational
Worker App Operational
vip1, vip2 and other *.totalfsm.com domains Operational
QuickBooks Desktop Integration Operational
QuickBooks Online Integration Operational
Customer Web Portal & Customer Apps Operational
API (beta) Operational
FusionPay Operational
ServiceCall.ai Operational
GPS Fleet Tracking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 09:23 CDT
Investigating - We are currently investigating reports from some customers that their customer records are not syncing to QuickBooks Online. Our team is actively reviewing the issue to identify the root cause and restore full functionality as quickly as possible.
We will provide additional updates as soon as more information becomes available. Thank you for your patience, and we apologize for any inconvenience this may cause.

Mar 30, 12:08 CDT
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - This incident has been resolved.
Mar 26, 07:19 CDT
Update - We are continuing to investigate this issue.
Mar 25, 08:45 CDT
Investigating - We are currently looking into reports where some users are seeing a “loading the details” message when accessing certain areas of the platform. Our team is actively investigating the cause, and we’ll provide an update as soon as more information is available.
In the meantime, please try clearing your browser cache and cookies, as this has resolved the issue for most users. We appreciate your patience and will keep you informed as we work toward a full resolution. If you continue to experience the issue after clearing your cache, please reach out to our Support team.

Mar 25, 08:39 CDT
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.