502 Bad Gateway Error

Incident Report for Service Fusion

Resolved

This incident has been resolved.

Posted Oct 12, 2022 - 16:58 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2022 - 13:43 CDT

Investigating

We are currently investigating reports of users receiving a '502 Bad Gateway' error.

Posted Oct 12, 2022 - 13:38 CDT

This incident affected: Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, QuickBooks Desktop Integration, QuickBooks Online Integration, Customer Web Portal & Customer Apps, API (beta), FusionPay, and ServiceCall.ai.