Slowness across the platform
Incident Report for Service Fusion
Resolved
This incident has been resolved.
Posted Jun 09, 2020 - 09:10 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2020 - 16:34 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 08, 2020 - 12:38 CDT
Investigating
We are investigating reports of slowness across the platform. The root cause diagnosis is in progress and we hope to have a resolution soon. We will post updates as new developments occur.
Posted Jun 08, 2020 - 10:29 CDT
This incident affected: Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, Customer Web Portal & Customer Apps, and API (beta).
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