Internal Server Errors

Incident Report for Service Fusion

Resolved

This incident has been resolved.

Posted May 08, 2023 - 14:00 CDT

Monitoring

A fix has been implemented and we are seeing system stabilization. We will continue to monitor the results.

Posted May 08, 2023 - 11:02 CDT

Investigating

We are investigating reports of Internal Server Errors while using Service Fusion.

Posted May 08, 2023 - 10:32 CDT

This incident affected: Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, QuickBooks Desktop Integration, QuickBooks Online Integration, Customer Web Portal & Customer Apps, API (beta), FusionPay, and ServiceCall.ai.