Performance degradation

Incident Report for Service Fusion

Resolved

Everything is back to normal. We apologize for the inconvenience this has caused.

The root cause of the problem was a database optimization process that consumed more resources than anticipated.

Posted May 13, 2018 - 14:09 CDT

Identified

We are currently experiencing performance degradation across all domains. Our engineering team is investigating this issue. We should be back up shortly.

Posted May 13, 2018 - 13:53 CDT

This incident affected: Admin System - admin.servicefusion.com, Worker App, and vip1, vip2 and other *.totalfsm.com domains.