Investigating reports of receiving error messages when accessing Service Fusion
Incident Report for Service Fusion
Resolved
This incident has been resolved.
Posted Apr 01, 2024 - 10:08 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2024 - 09:37 CDT
Identified
The issue has been identified and we are working on implementing a fix.
Posted Apr 01, 2024 - 09:12 CDT
Update
We are continuing to investigate this issue.
Posted Apr 01, 2024 - 09:03 CDT
Update
We are continuing to investigate this issue.
Posted Apr 01, 2024 - 08:48 CDT
Investigating
We are currently investigating this issue.
Posted Apr 01, 2024 - 08:29 CDT
This incident affected: Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, QuickBooks Desktop Integration, QuickBooks Online Integration, Customer Web Portal & Customer Apps, API (beta), FusionPay, ServiceCall.ai, and GPS Fleet Tracking.