Degraded Performance: ServiceCall.ai

Incident Report for Service Fusion

Resolved

This incident has been resolved.
Posted 3 years ago. Mar 28, 2022 - 12:27 CDT

Monitoring

We are observing recovery in ServiceCall.ai performance. We will be monitoring all services to ensure a full recovery and will provide another as more information becomes available.
Posted 3 years ago. Mar 28, 2022 - 11:58 CDT

Investigating

We are currently investigating this issue.
Posted 3 years ago. Mar 28, 2022 - 11:41 CDT

Monitoring

We are observing recovery in ServiceCall.ai performance. We will be monitoring all services to ensure a full recovery and provide another as more information becomes available.
Posted 3 years ago. Mar 28, 2022 - 11:38 CDT

Update

Our team continues to investigate degraded performance in ServiceCall.ai, and we are working with our service provider to find a root cause. We will provide further updates as we receive new information.
Posted 3 years ago. Mar 28, 2022 - 11:10 CDT

Investigating

We’re currently working through a service disruption with ServiceCall.ai. We are investigating reports of dropped calls across multiple customers. Our team is actively working to resolve this issue, and we will provide more information as our investigation continues.
Posted 3 years ago. Mar 28, 2022 - 10:40 CDT
This incident affected: ServiceCall.ai.