Issues accessing *.servicefusion.com, *.totalfsm.com; reduced performance

Incident Report for Service Fusion

Resolved

This incident has been resolved.
Posted May 16, 2025 - 15:40 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 16, 2025 - 13:02 CDT

Update

We are continuing to investigate this issue.
Posted May 16, 2025 - 12:48 CDT

Investigating

We are currently investigating reports of log-in issues and general system slowness.
Posted May 16, 2025 - 10:43 CDT
This incident affected: Admin System - admin.servicefusion.com and vip1, vip2 and other *.totalfsm.com domains.