Connectivity issues with admin and vip2 domains

Incident Report for Service Fusion

Resolved

AWS has reported that the intermittent connectivity issues have been resolved.

Posted Mar 02, 2018 - 16:03 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 02, 2018 - 14:45 CST

Update

While AWS is still investigating connectivity issues, all sites appear to be fully operational. We will continue to update this site as we learn more about the root cause and latest status.

Posted Mar 02, 2018 - 14:45 CST

Investigating

We are investigating reports of some customers experiencing connectivity issues with admin.servicefusion.com and vip2.totalfsm.com domains.

The issue does not appear to be affecting everyone and we are investigating what may be causing this.

Posted Mar 02, 2018 - 14:09 CST