Error when saving new estimates and jobs

Incident Report for Service Fusion

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 11:47 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2022 - 10:22 CDT

Identified

Service Fusion will be inaccessible for a brief period of time to correct the internal system error you are receiving. We expect this issue to be resolved shortly.

Posted Sep 28, 2022 - 10:04 CDT

Investigating

We are currently investigating reports of errors when saving new estimates and jobs, preventing the creation of these two elements.

Posted Sep 28, 2022 - 09:27 CDT

This incident affected: Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, QuickBooks Desktop Integration, QuickBooks Online Integration, Customer Web Portal & Customer Apps, API (beta), FusionPay, and ServiceCall.ai.